Staffing

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Supervisors of OCs - Draft standards

Source: Oregon
These are standards in development for Options Counseling Supervisors in Oregon. They include Job Tasks, Knowledge, Skills/Abilities, and Work Traits.
(Word)
(PDF)
Associated Date: September 2011

Wisconsin: Keys to Supervising Options Counseling Staff

Source: Wisconsin ADRC
This presentation is from the Wisconsin state-wide ADRC conference. It provides strategies for supervising I&A/options counselors.
(Powerpoint)
(PDF)
Updated November 11, 2010

New Hampshire's Counseling Standards of Practice

Source: ServiceLink
ServiceLink's standards of practice for long term support counselor
(Powerpoint)
(Word)
Added February 11, 2010

New Hampshire's Counseling Competencies Description

Source: ServiceLink
ServiceLink's description of skills and competences for long term support counseling.
(PDF)
(Word)
Added February 11, 2010

New Hampshire's Counselor Job Description

Source: ServiceLink
ServiceLink's job description for long term support counselor
(PDF)
(Word)
Added February 11, 2010

Connecticut NHD Cash & Counseling Training

Source: Connecticut
“Information For Caregivers†is an online educational tool that provides information about resources and services available for caregivers. It was developed by the Connecticut NHD program.
(External Link)
Added April 27, 2009

NY Connects - Sample Roles and Responsibilities for NY Connects Staff

Source: New York
This technical assistance resource provides a general, conceptual description of what could be typical roles and responsibilities of both a Program Coordinator/Project Director and Information and Assistance Provider position within a local NY Connects: Choices for Long Term Care.
(Word)
(PDF)
Updated March 15, 2009

New Hampshire Pre-Hire Packet Checklist

Source: New Hampshire
This document is part of New Hampshire's Pre-Hire Packet. It is as simple checklist of required employee forms and is helpful for tracking the status of applications.
(PDF)
Added January 23, 2009

New Hampshire Pre-Hire Packet Job Description

Source: New Hampshire
This document is part of New Hampshire's Pre-Hire Packet. It is a job description for Family Managed Employees and includes essential functions, required education, and space to fill in a specific job description.
(PDF)
Added January 23, 2009

New Hampshire Pre-Hire Packet Employee Application

Source: New Hampshire
This document is part of New Hampshire's Pre-Hire Packet. It is the employee application.
(PDF)
Added January 23, 2009

New Hampshire Pre-Hire Packet BEAS State Registry Consent Form

Source: New Hampshire
This document is part of New Hampshire's Pre-Hire Packet. It authorizes the release of any adult or child abuse, neglect and/or exploitation records of potential new employees.
(PDF)
Added January 23, 2009

New Hampshire Pre-Hire Packet Reference Check Form

Source: New Hampshire
This document is part of New Hampshire's Pre-Hire Packet. This one page form is used to document discussions with references for potential new employees.
(PDF)
Added January 23, 2009

Call Notes from Pilot Sites Workgroup Call on Staffing January 10, 2008

Source: ADRC-TAE
This Pilot Sites Workgroup call focused on pilot site staffing needs. Wendi Aultman from New Hampshire presented her state's strategy for adding new staff in identified areas.
(Word)
(PDF)
Associated Date: January 10, 2008

New Hampshire ServiceLink Program Matrix

Source: New Hampshire
This matrix gives site location and staff information, provides numbers of average contacts, numbers of volunteers, numbers of outreach activities, et cetera, for all of the New Hampshire ADRC pilot sites.
(Excel)
Associated Date: January 10, 2008

New Hampshire ServiceLink Resource Center Job Descriptions

Source: New Hampshire
This document contains job descriptions for many staff positions at the New Hampshire ADRC, including Information and Referral Specialist, Caregiver Resource Specialist, Long Term Support Counselor, SHIP Project Coordinator, and Center Manager.
(Word)
(PDF)
Associated Date: January 10, 2008

Community Tool Box: Recruiting and Training Volunteers
Source: Community Toolbox
This link to the Community Tool Box website jumps to a section that focuses on recruiting and training volunteers.
(External Link)
Associated Date: January 10, 2008

Accommodating Staff Capacities in a Decentralized ADRC Model - Multi Agency Peer Workgroup Call Notes - February 8, 2007

Source: ADRC-TAE
These are the summarizing call notes from the Multi Agency Peer Workgroup that took place on February 8, 2007. The topic was accommodating different staff capacities in a decentralized ADRC model - Laura Prough of the Georgia ADRC program presented.
(Word)
(PDF)
Associated Date: February 08, 2007

Cumberland Link Job Description - Volunteer Office Assistant

Source: Pennsylvania ADRC, Cumberland County pilot site
This document includes the job description and requirements for a Volunteer Office Assistant at The Cumberland Link to Aging and Disability Resources, the ADRC pilot site in Cumberland County, Pennsylvania.
(Word)
(PDF)
Updated November 20, 2007

Cumberland Link Job Description - Project Manager

Source: Pennsylvania ADRC, Cumberland County pilot site
This document includes the job description and requirements for a Project Manager at The Cumberland Link to Aging and Disability Resources, the ADRC pilot site in Cumberland County, Pennsylvania.
(Word)
(PDF)
Updated November 20, 2007

Cumberland Link Job Description - Participating Agency Staff Liaison

Source: Pennsylvania ADRC, Cumberland County pilot site
This document includes the job description and requirements for a Participating Agency Staff Liaison to The Cumberland Link to Aging and Disability Resources, the ADRC pilot site in Cumberland County, Pennsylvania.
(Word)
(PDF)
Updated November 20, 2007

Cumberland Link Job Description - I&R and Outreach Coordinator

Source: Pennsylvania ADRC, Cumberland County pilot site
This document includes the job description and requirements for an Information & Referral (I&R) / Outreach Coordinator at The Cumberland Link to Aging and Disability Resources, the ADRC pilot site in Cumberland County, Pennsylvania.
(Word)
(PDF)
Updated November 20, 2007

NH ServiceLink ADRC Functional Staffing Model

Source: New Hampshire
This functional staffing model shows the function of staff who are based at or available from ServiceLink Aging and Disability Resource Centers in New Hampshire.
(Word)
(PDF)
Updated November 20, 2007

Minnesota ADRC IT Project Management Roles and Responsibilities

Source: Minnesota
This document details the roles and responsibilities of individuals working on Minnesota's information and technology initiative for the ADRC program which includes incorporating ADRC relevant resources into a statewide information and assistance database.
(Word)
(PDF)
Updated November 12, 2010

Appealing to Experience: Zeroing In On the Right Message
Source: Experience Corps
Experience Corps is an organization that engages older adults in community service. This document focuses on developing successful recruiting messages for older adults. It includes information gathered from advertising executives, academic researchers, focus groups, nonprofit organizations, federal agencies and volunteer recruiters.
(External Link)
Associated Date: January 10, 2008

SC ADRC Initial Staff Interview Protocol

Source: South Carolina
The South Carolina ADRC evaluation team uses this protocol to interview ADRC staff members for the first time.
(Word)
(PDF)
Updated November 20, 2007

SC ADRC Follow-up Staff and Partner Interview Protocol

Source: South Carolina
The South Carolina ADRC evaluation team uses this protocol to interview ADRC staff members and partners after an initial baseline interview has been performed.
(Word)
(PDF)
Updated November 20, 2007

Draft Protocols for Referrals to SLRC by Hospital Discharge Staff

Source: New Hampshire
This document provides the draft protocols for Resource Center referrals to be used by hospital discharge planners.
(Word)
(PDF)
Updated November 20, 2007

Disability Benefit Specialist Job Description

Source: The Lewin Group, ADRC TAE
This document provides a job description for a disability benefit specialist.
(PDF)
Updated November 20, 2007

Marathon County WI ADRC Coordinator Job Description

Source: La Crosse Co., Wisconsin
Job description for Resource Center Coordinator.
(PDF)
(Word)
Updated November 20, 2007

ADRC Project Consultant Job Description

Source: Minnesota Board on Aging, Minnesota
Job description for ADRC project consultant from Minnesota
(PDF)
(Word)
Updated November 20, 2007

Marathon County WI Benefit Specialist for the Elderly Brochure

Source: Marathon Co., Wisconsin
This brochure describes the role of the benefit specialist at the Resource Center, and how the services of the Benefit Specialist can assist older adults. The brochure also lists the qualifications for the services.
(PDF)
(Word)
Updated November 20, 2007

Marathon County WI Benefit Specialist for Disabled Adults Brochure

Source: Marathon Co., Wisconsin
This brochure describes the role of the benefit specialist at the Resource Center, and how the services of the Benefit Specialist can assist disabled adults. The brochure also lists the qualifications for the services.
(PDF)
(Word)
Updated November 20, 2007

Marathon County WI Aging and Disability Specialist Brochure

Source: Marathon Co., Wisconsin
This brochure describes the role of the Aging and Disability Specialist at the Resource Center, and how the services of the Specialist can assist older or disabled adults. The brochure also lists the qualifications for the services.
(PDF)
(Powerpoint)
Updated November 20, 2007

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