Program Evaluation Reports, Findings and Outcomes

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Nevada ADRC Program Evaluation Report

Source: Nevada
Nevada ADRC Program Evaluation Report describes Nevada’s ADRC program activities and progress, including findings and recommendations regarding program operations, for the period October 1, 2011 to March 31, 2012.

(PDF)
Associated Date: March 31, 2012

Descriptive Statistics-Year 3 Planning Assessment

Source: Missouri
This document is a summary of staff responses to Missouri's Show Me Options annual planning assessment survey for the years 2009, 2010 and 2011. This assessment is one way Missouri monitors progress on their planning goals.
(PDF)
Associated Date: April 2012

NM ADRC Annual Report

Source: New Mexico
This annual report from New Mexico's ADRC features Goals and Objectives; Funding; Reporting; Consumer Satisfaction, and Success Stories.
(PDF)
Associated Date: February 2012

NC Texas ADRC Nursing Home Relocation Evaluation Report

Source: Texas
The North Central Texas Council of Governments’ (NCTCOG’s) Area Agency on Aging—the lead agency for the North Central Texas Aging and Disability Resource Center—has provided nursing home relocation services under a performance-based contract with the Texas Department of Aging and Disability Services (DADS) since 2007. Under this contract NCTCOG provides relocation services to residents who have been deemed eligible for Medicaid and require intense case management in order to transition. This report summarizes results of an evaluation of the program.
(Word)
(PDF)
Associated Date: August 2011

2011 Lubbock ADRC Consumer Satisfaction Report

Source: Texas
This Report presents the results of the 2011 Lubbock County Aging and Disability Resource Center (LCADRC) Consumer Satisfaction Survey. This is an annual survey of consumers/parents/guardians served by the Lubbock County Aging and Disability Resource Center (LCADRC). The report contains information on the survey methodology and the results.
(Word)
(PDF)
Associated Date: September 2011

Right Place Right Time Right Care

Source: Scripps Gerontology Center
This is the report from the evaluation of Ohio's Nursing Home diversion and transition project done by Scripps Gerontology Center.
(PDF)
Associated Date: June 2011

OHT ODA Outcomes Chart

Source: Ohio
A flow chart showing the relationship between the state Office of Health Transformation goals in Ohio and the outcomes for "aging" waiver programs the AAAs are working towards.
(PDF)
Associated Date: October 2011

COA CT evaluation

Source: Council on Aging of Southwestern Ohio
A Powerpoint presentation on the evaluation done by the Council on Aging of Southwestern Ohio on its Care Transitions Project.
(Powerpoint)
(PDF)
Associated Date: October 2011

AK Provider Survey Report

Source: Alaska
This report summarizes results of Alaska's Provider Survey. It examined capacity across the ADRC system in Alaska to provide options counseling. The survey was designed to get an indication of what relevant knowledge and skills people brought when hired how much this grew while working with the ADRC how people learned these skills and where there were systemic gaps that could be addressed by focused training.
(PDF)
Associated Date: November 2011

Nevada ADRC Evaluation Report

Source: Nevada
Nevada ADRC Evaluation Report describes Nevada’s ADRC program activities and progress, including findings and recommendations regarding program operations, for the period April 1, 2010 to March 31, 2011.
(PDF)
Associated Date: March 2011

Aging and Disability Resource Centers in Wisconsin: A Status Report

Source: Wisconsin
Aging and Disability Resource Centers in Wisconsin: A Status Report
(PDF)
Associated Date: February 2011

The NY Connects Program Satisfaction Survey Report

Source: NY Connects
The New York State Office for the Aging and the Center for Development of Human Services performed a survey of customer service satisfaction and the perceived benefit and value of NY's ADRC.
(PDF)
Added June 9, 2010

A Cross-System Profile of Maine’s Long Term Support System

Source: Muskie School of Public Service
This document provides a new way of looking at Maine’s long term services and supports, with an emphasis on developing a common approach for describing and analyzing long term services and supports across programs.
(PDF)
(Word)
Added May 27, 2010

Colorado's Adult Resources for Care and Help Project Evaluation

Source: Colorado Department of Human Services
The evaluation was organized around the stated goals of streamlining access to appropriate long term care services, expanding and integrating information and assistance services, and identifying unmet needs and coordinating policy solutions through a regional advisory council. This analysis follows the federal program guidelines for ADRC evaluations.
(PDF)
(Word)
Updated October 14, 2011

Iowa Aging and Disability Resource Center Pilot Sites - Evaluation Report

Source: Iowa, Research Institute for Studies in Education
This evaluation of the Johnson County and Linn County Aging and Disability Resource Center (ADRC) pilot sites funded by the Iowa Department on Aging (IDA), assesses the process and outcomes of establishing a standardized entry point process to long-term care supports and services, with emphasis on the role of the Options Counselor (OC) at both sites.
(PDF)
Added March 8, 2010

Mississippi ADRC Focus Group Report

Source: Mississippi ADRC
In May 2008, the Institute for Disability Studies (IDS) conducted three focus groups in the Central Mississippi Planning and Development District / Area Agency on Aging (CMPDD/AAA) service area. It was designed to gather information from individuals with disabilities and older individuals concerning the status of home and community based services and independent living related services supporting individuals’ desire and efforts to maintain independent living status and avoid institutionalization. Discussion was facilitated by IDS and focused on AoA factors impacting successful Aging and Disability Resource Center (ADRC) implementation: visibility and trust, ease of access, responsiveness, and effectiveness.
(Word)
(PDF)
Added June 29, 2009

Michigan Single Point of Entry Program Evaluation

Source: Michigan
This evaluation plan of Michigan's Single Point of Entry (SPE) or Long Term Care Connections (LTCC) pilot was conducted by The Michigan Public Health Institute (MPHI) and also includes a discussion of data requirements. This evaluation does not consider cost effectiveness.
(PDF)
Added June 11, 2009

Michigan Single Point of Entry Cost Effectiveness Evaluation

Source: Michigan
These reports are an evaluation of the cost effectiveness of Michigan's Single Point of Entry (SPE) or Long Term Care Connections (LTCC) pilot. Health Management Associates (HMA) conducted the analysis.
(PDF)
(PDF) Caption: This is a summary report.
Added June 11, 2009

Wisconsin Customer Satisfaction Evaluation Executive Summary

Source: Wisconsin
The Wisconsin Department of Health Services (DHS) conducted an evaluation of customer satisfaction among clients of the state’s ADRC to provide baseline customer satisfaction measures and the tools for ongoing tracking of customer satisfaction.

(Word)
(PDF)
Updated October 18, 2011

North Carolina ADRC Consumer Satisfaction Report

Source: North Carolina
This document from North Carolina summarizes findings from all consumer satisfaction surveys conducted in the Forsyth ADRC site during the funded period of the initiative.
(Word)
(PDF)
Updated February 10, 2009

Georgia Gateway Consumer Satisfaction Survey Report

Source: Georgia ADRC
This Consumer Satisfaction Survey Report for State Fiscal Year 2007 was done by Georgia's Planning and Evaluation Section Quality Assurance Team and describes the results of their assessment of consumer satisfaction with all of Georgia's AAAs. The Consumer Satisfaction survey instrument used by the researchers is also included.
(Word)
(Word) Caption: Survey Instrument
(PDF)
(PDF) Caption: Survey Instrument
Added April 21, 2008

Hawaii Streamlining and Access Focus Groups Results

Source: Hawaii ADRC
Five focus groups were held throughout the Island of Oahu. It was determined that each focus group should be relatively homogeneous in make-up in order to maximize the potential for shared experiences. An effort was made to have reasonable representation of varying genders, ages and ethnicities and this diversity is reflected in the responses.
(Word)
(PDF)
Associated Date: March 27, 2008

Arizona Summary of Focus Group Findings

Source: Arizona ADRC
Arizona has provided this summary of the findings of the focus groups that were held to gather consumer input on the AZ Links website.
(Word)
(PDF)
Associated Date: March 27, 2008

Virginia Presentation from Evaluation Call on January 24, 2008

Source: Virginia ADRC
The topic of this call was "Evaluating Service Providers." Virginia's presentation included information about how they evaluated their partner community agencies that provide services.
(Powerpoint)
(PDF)
Associated Date: January 24, 2008

NH Service Provider Evaluation Presentation from Evaluation Workgroup Call on January 24, 2008

Source: New Hampshire ServiceLink ADRC
New Hampshire's presentation from this workgroup call on evaluating service providers shares details about the results of the evaluation of the ServiceLink Resource Center and its partners.
(Powerpoint)
(PDF)
Associated Date: January 24, 2008

Georgia ADRC Expansion Evaluation

Source: Georgia ADRC, Georgia Health Policy Center
This report provides a description of the process evaluation findings related to ADRC implementation approaches in each of the three expansion sites in Georgia, presents an initial evaluation of the role and functioning of the ADRC Coalition, and describes the formation of the collaboration between the AAA and the Regional Offices of MHDDAD at each expansion site.
(PDF)
Added November 30, 2007

Georgia's Aging and Disability Resource Connection Accomplishments Handout

Source: Georgia
This handout about the Georgia ADRC's accomplishments was used in conjunction with the "Positioning the ADRC for LTC Managed Care" session at the Fall 2006 ADRC National Meeting.
(Word)
(PDF)
Updated December 20, 2007

New Hampshire ServiceLink Pilot Evaluation Presentation

Source: New Hampshire ADRC
This is the presentation used during the New Hampshire Virtual Tour at the Fall 2006 National Meeting.
(Powerpoint)
(PDF)
Associated Date: December 01, 2006

NC ADRC Post-Test Consumer Satisfaction Findings

Source: Forsyth County ADRC, North Carolina
This document presents findings from the first post-test consumer satisfactions survey for the Forsyth County ADRC stations.
(Word)
(PDF)
Updated November 20, 2007

Maryland Access Point Consumer Satisfaction Survey Findings (Mar 2005 - Feb 2006)

Source: Maryland ADRC
This document contains the findings from the Consumer Satisfaction Survey used by the Maryland Access Point, the ADRC program in Maryland, for March 2005 through February 2006.
(Word)
(PDF)
Updated November 20, 2007

NJ ADRC Consumer Satisfaction Survey Pre-Test Findings

Source: New Jersey ADRC
This document details the results of the September 2005 pre-test of the New Jersey ADRC Customer Satisfaction Survey (CSS). The goal of the pre-test was to assess the ease of use of the survey with the priority population.
(Word)
(PDF)
Updated February 10, 2009

NM ADRC Client Satisfaction Survey Baseline Results

Source: New Mexico ADRC
This document presents the baseline results from a client satisfaction survey developed by New Mexico ADRC project leadership during August 2005. The survey data was collected from September 7 to October 7, 2005.
(Word)
(PDF)
Updated February 10, 2009

Iowa Pre-ADRC Consumers' Needs Assessment Report

Source: Iowa ADRC
To support the development of Iowa's ADRC, three surveys about perceptions of aging and disability resources were given to attendees at the 2005 Iowa State Fair. The surveys focused on: (1) preferences for current and future information sources, (2) usability of computers and the Internet, and (3) awareness of four ADRC pilot sites.
(Word)
(PDF)
Updated February 10, 2009

Iowa Pre-ADRC Consumer Focus Groups Report

Source: Iowa ADRC
This report presents findings from two focus groups Iowa conducted to solicit feedback from consumers regarding their ADRC needs. These needs were specified as: (1) barriers to accessibility of information (2) determination of their needs, (3) resources people use to find information 4) their virtual experiences (5) preferences concerning potential names for the ADRC.
(Word)
(PDF)
Updated February 10, 2009

Iowa ADRC Governor's Conference Survey Report

Source: Iowa ADRC
This report outlines the findings of surveys Iowa conducted of consumers and providers who attended the Governor's Conference on Aging. To help them plan their ADRC project, they asked consumers and providers about their familiarity with LTC information and referral/assistance services and use of Internet sites.
(Word)
(PDF)
Updated February 10, 2009

MA Consumer Satisfaction Survey Report

Source: Massachusetts
This report summarizes the results of the Massachusetts consumer satisfaction surveys with both ADRC consumers and the surveys of the Consumer Board and Community Partners Advisory Board. In addition, the report includes recommendations to improve satisfaction among these key stakeholder groups as part of the Massachusetts ADRC project's continuous quality improvement approach.
(Word)
(PDF)
Updated November 14, 2008

Louisiana Evaluation Status Report

Source: Louisiana
The evaluation status report on the ADRC program covers the period from August 1, 2004 to September 30, 2004.
(Word)
(PDF)
Updated November 20, 2007

NH ADRC Project Evaluation Presentation

Source: New Hampshire
Presentation outlining preliminary results of data collection from both New Hampshire ADRC pilot sites.
(Powerpoint)
(PDF)
Updated November 20, 2007

Access Plus: The ADRC Evaluation Progress Report

Source: University of South Carolina, South Carolina
South Carolina's Evaluation Progress Report for the period Jan. 1 - Apr. 1, 2004
(PDF)
(Word)
Updated February 10, 2009